Customer Onboarding Specialist - Spanish & Italian

📋 Description

• Help new customers launch with Amenitiz and gain value from day one.
• Train hoteliers to become autonomous users.
• Build relationships to boost satisfaction and retention.
• Be a reliable onboarding contact to understand needs and match solutions.
• Collaborate with your Team Lead and teammates for a smooth onboarding.
• Share customer feedback to improve onboarding for new clients.

🎯 Requirements

• Native Spanish speaker; fluent in English and Italian.
• 1+ year in a customer-facing role.
• Travel tech industry experience is a plus.
• Enjoy helping people; explain things clearly.
• Curious, proactive; comfortable asking for support/feedback.
• Empathetic, customer-oriented; adapt communication style.

🎁 Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health and wellness coverage.
• Stock options.
• Get paid whenever you want; salary access anytime.
• Flexible benefits: meals, childcare, transportation, and training.
• Grow with us: international team and career opportunities.