Customer Marketing Manager

📋 Description

• Engage with key customers to uncover success stories that demonstrate the impact of Cohere’s AI solutions.
• Champion customers by supporting content for blogs, social media, and whitepapers.
• Create events with the events team to educate, enable and empower customers.
• Source speaking opportunities aligned with customers’ goals.
• Craft case studies, testimonials, and customer narratives.
• Design and execute marketing campaigns around customer stories.

🎯 Requirements

• 7+ years of marketing in tech, with 3+ years in customer marketing.
• Exceptional storytelling and writing that resonates with diverse audiences.
• Proven experience building campaigns that drive engagement and advocacy.
• Strong project management; can run multiple projects across teams.
• Excellent communication and interpersonal skills with stakeholders.
• Bachelor's degree in Marketing, Business, Data Science; advanced degree a plus.

🎁 Benefits

• Open and inclusive culture and work environment.
• Work with a team on the cutting edge of AI research.
• Weekly lunch stipend, in-office lunches and snacks.
• Full health and dental benefits, plus mental health budget.
• 100% Parental Leave top-up for up to 6 months.
• Remote-friendly with offices in Toronto, NY, SF, London and Paris.