Support customers across chat, phone, and email with clarity, empathy, and speed
Solve real problems — not just answer questions
Help hoteliers and property owners get genuine value from Amenitiz
Translate product features into simple, practical solutions customers can actually use
Spot patterns, think ahead, and help improve how we support and what we build
Work closely with Product and Engineering to fix issues at the root

🎯 Requirements

Native French speaker with strong English and fluent Spanish
Experience in a customer-facing role (chat/phone/email)
Experience with CRM or SaaS tools is a plus

🎁 Benefits

A role where your impact is immediate and visible
A steep learning curve in product, communication, and problem-solving
Close collaboration with Product and Tech teams
A team that cares about doing things well and improving daily

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