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crm fintech enterprise sales crypto english📋 Description
- Own end-to-end relationship for a book of high-value clients, as their internal champion.
- Move beyond reactive support; anticipate needs with rapid, high-context responses.
- Provide personalized insights and market updates to deepen loyalty.
- Proactively monitor AUM and platform usage to mitigate retention risks.
- Be the brand face at VIP events to deepen bonds and convert prospects.
- Build trust that leads to referrals and network growth.
- Report client feedback to Strategy/Product/Marketing/Risk to improve VIP offering.
🎯 Requirements
- 4+ years in client-facing roles (Relationship Management, Sales or Customer Success)
- Proven success in Crypto, Fintech, or gaming/predictions
- Fluent in English and Arabic; strong cross-cultural skills in UAE
- Curious; align Crypto.com ecosystem with client goals
- Results-driven; thrive in fast-paced crypto markets; build long-term partnerships
- Proactive; stay ahead of market trends to drive engagement and growth
- Comfortable using hospitality/events for meaningful business connections
- Navigate ambiguity in a fast-evolving industry
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