We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.

Responsibilities

Primary responsibilities to ensure the application is running at all times in Production.

Manages other non-production environments such as pre-production/staging.

Strong understanding of application features and all supported blockchains.

Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.

Ability to apply fixes, improvements or optimization on the applications and infrastructure.

Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.

Monitor, troubleshoot and triage application alerts and issues.

Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.

Continuously improve on monitoring tools and processes.

Coordinate DR testing and audit.

Maintain and support blockchain infrastructure

For senior individuals, the responsibility includes communication with stakeholders on application issues.

Requirements

Degree in Computer Science or Engineering or Information Technology or similar discipline

Knowledge in blockchain and programming languages such as Rust or JavaScript or Node.js or Golang

Past job experiences in supporting applications

Attention to detail with an analytical mindset

Comfortable with analyzing logs and possess a keen eye for anomalies and inconsistencies

Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team

Experience in deploying in various cloud (Azure, Google, Amazon)

Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)

Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)

Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc)

Understand blockchain concepts and familiar with at least one or more blockchains is a plus

Proficient written communication skill in English

Additional Information

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Work Perks: crypto.com visa card provided upon joining

Are you ready to kickstart your future with us?

Benefits

Competitive salary

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

Crypto

Blockchain Application Support Engineer