Creator Success Specialist, Cross Category

Added
11 minutes ago
Type
Full time
Salary
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Related skills

crm content marketing campaign management community engagement ecosystem partnerships

📋 Description

  • Provide strategic guidance to creators on campaign craft and launches.
  • Track creator interactions using Kickstarter’s CRM and SLAs.
  • Educate and empower creators with best practices and platform resources.
  • Support community development programs like open calls and partnerships.
  • Recruit beta participants and drive awareness for new product features.
  • Advocate for creator needs with internal teams and policy feedback.

🎯 Requirements

  • At least 2 years in a customer-facing role within the creative industries Kickstarter serves.
  • Strong collaboration skills and ability to translate data into results.
  • Exceptional communication, guidance, and problem-solving for creators.
  • Ability to assess campaign quality and clarity of presentation.
  • Bonus: you are a creator, entrepreneur, or have run Kickstarter campaigns.

🎁 Benefits

  • A fully remote workforce with opportunities to connect with colleagues.
  • 100% employer-paid health plan offerings.
  • 16 vacation days and 10 sick days, plus a winter break during holidays.
  • 25 volunteer hours per year to give back to your community.
  • 16 weeks parental leave plus fertility/family planning resources.
  • Annual stipends for remote work, wellness, and role development.
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