Related skills
salesforce bedrock amazon connect amazon lex agentforce📋 Description
- Design conversational speech systems for CX automation
- Lead design workstream across voice and digital channels
- Drive client engagement on design with architects, AI and engineering teams
- Create client-facing deliverables focused on conversational UX
- Analyze interaction data to identify automation opportunities
- Ensure final product meets design objectives with QA and engineers
🎯 Requirements
- 3+ years in design or business analysis
- Customer-facing consulting experience
- Experience mapping processes with Lucidchart/Visio/Draw.io
- Adaptable to using different design tools
- Collaborate in cross-functional teams to create UX
- Present design deliverables to stakeholders
- Analyze data to identify user behaviors
- Willing to learn Lex, Connect, Bedrock, Einstein, Agentforce, Dialogflow
🎁 Benefits
- Remote and in-person work options
- Travel up to 25% for certain roles
- Flexible culture prioritizing outcomes over hours
- Collaborative environment with open communication
- Town halls and open leadership communication
- Team celebrations and events to recognize wins
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Design Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!