CommonLit is a nonprofit EdTech organization dedicated to providing high-quality literacy instruction to low-income students and students of color to prepare them for success in college and careers. We operate a free online reading and writing program,

www.commonlit.org, that is used by millions of teachers and students worldwide each month. We are a quickly growing team of passionate professionals - many of whom are former teachers. Our team is now over 100 full-time employees spread across ~30 states.

The Opportunity

The Operations Coordinator will be responsible for supporting the day-to-day operations of our growing remote-first non-profit organization. This person will be managed directly by the Chief People Officer and will collaborate directly with her, in addition to the larger People team, composed of Human Resources, Business Operations, Talent and Legal/Compliance.

In this role, the Operations Coordinator will focus on office management, event planning, and employee engagement. This person can also expect to flex into team-wide special projects, as needed. As we grow, the Chief People Officer and other leaders on the People team are frequently re-assessing, improving and building new systems and processes to better support our staff and team culture.

The ideal candidate is someone who has 2+ years of strong experience in operations and is eager to support the needs of our 100+ person staff through strong customer service, committed to contributing to a world-class employee culture, deeply aligned to our non-profit mission, and excited to work in a fast-paced environment.

While employees are spread across the country and we operate as a remote-first organization, we do have employees working out of our DC office most days of the week.

This position requires that applicants be based in the metropolitan Washington, DC region and be willing to travel into CommonLit's D.C. office (located in Eastern Market) to perform duties related to office management 1-2 days per week. In addition, the Operations Coordinator will be responsible for supporting in-person team retreats that take place in the office on occasion (once per month).

Roles and Responsibilities

General Operations

-Oversee the day-to-day general operations of our growing organization, including office management, travel coordination, and employee engagement

-Collaborate closely with the Chief People Officer and other leaders on the People team on day-to-day employee relations and employee engagement initiatives

-Liaise with building management and other key vendors to ensure day-to-day office operations run smoothly

Event Planning

-Collaborate closely with the Chief People Officer to plan and execute team and organization-wide company events, such as team retreats and leadership retreats that take place once per month in the DC office

-Serve as in-office logistics and communication support for all components of events (stakeholder communication, event set up, vendor liaison, event take down)

-Serve as operations and logistics lead for planning and execution of our annual, large-scale All Staff Retreat that is held off-site

Special Projects

-As directed, help to develop, implement and review operational policies and procedures

-Flexibly contribute to other projects across the People team (HR, Legal, Talent, Business Operations)

Qualifications

-2+ years of experience in operations

-Energetic self-starter prepared to take initiative on a wide range of responsibilities

-Strong attention to detail and accuracy

-Ability to prioritize and organize multiple projects, meet deadlines, problem-solve and multi-task

-Dedication to customer service and eagerness to support others

-Excellent time-management skills

-Strong interpersonal and problem-solving skills

-Strong communication and collaboration skills

Physical and Additional Requirements

-This role involves prolonged periods in a stationary position at a desk and working on a computer

-The person in this position must be able to move short distances to and from the office to transport deliveries and food orders weighing up to 15 lbs

-As stated earlier, this role is a hybrid, Washington, DC regional role that will require the Operations Coordinator to work 1-2 days per week in CommonLit’s DC office and also support in-person retreats that take place in office on occasion (often once per month).

Salary: $70,000 - $75,000 annually, commensurate with experience

CommonLit is committed to fostering a positive company culture, promoting work-life balance, and supporting employees through life’s changes.

We provide the following benefits:

-Health, Dental, and Vision Insurance including FSA/HSA options

-Free telehealth services for all full time employees, from day 1 of employmentLife insurance401(k) retirement plan, with a 4% safe harbor employer match

-Pre-tax commuter benefits for employees based in the D.C. metropolitan area

-Remote home office set-up stipend

-Generous time off including 15 paid holidays a year, paid time off accruals, sick leave, 12 weeks of paid parental leave, volunteering and school visitation leave, jury duty leave, and bereavement and compassionate leave. Additionally, we offer 2 floating holidays annually.

We are a remote-first company, and have employees in almost 30 states and Washington, D.C. In keeping with our efforts to create a collaborative and constructive workplace even in a remote environment, we have many engagement opportunities throughout the year. These include monthly remote activities (ie. dumpling making, yoga, virtual escape room), monthly “CoffeeLit” time to get to know colleagues, a yearly all-staff retreat, and more!

Apply by date: Monday, January 22, 2024 by 5pm ET. Please submit your resume and cover letter and answer the application questions.

Additional Information

As an equal opportunity employer, CommonLit values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics. If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us [email protected].