Related skills
negotiation people management team leadership training collections📋 Description
- Lead the collections target and control flow for a specified area.
- Manage large team of collection officers; monitor productivity and performance.
- Ensure feet-on-street availability by bucket/segment planning.
- Set productivity parameters for collection officers, agencies, and in-house teams.
- Monitor performance against parameters with weekly reviews.
- Oversee background checks of agencies and evaluate training needs/performance.
- Support collection officers in legal/police issues and collection activities.
🎯 Requirements
- 4+ years of relevant experience in collections.
- People management and leadership skills.
- Excellent communication skills.
- Negotiation skills with bias for results in a high-performance environment.
- Strong relationship and leadership abilities.
- Working knowledge of computers.
- Graduation/Post Graduation preferred.
🎁 Benefits
- Flexible working options to suit your needs.
- Career development in a diverse and inclusive workplace.
- Work is Fun: collaborative, dynamic environment.
- Impact Paytm's credit ecosystem for millions of users and merchants.
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