Communicate the value proposition of the CloudZero platform and apply it to address customer outcomes.
Ensure customers derive value from CloudZero adoption.
Renew contracts and seek revenue expansion.
Lead and grow the FinOps AM and CSM teams.
Scale CS by onboarding, adoption, renewals and expansion at scale.
Manage end-to-end customer journey from sales handoff to renewals.

🎯 Requirements

15+ years in Customer Success, Account Management, or related roles in technical B2B SaaS.
Proven leadership building a global CS org with retention and revenue results.
Strong background with complex, technical software in Cloud/DevOps/FinOps.
Experience with modern CS processes/tools (e.g., Gainsight).
Data-driven with operational analytics and KPIs to drive performance.
Excellent presentation and interpersonal skills with C-level credibility.

🎁 Benefits

Base salary $230K – $300K USD per year
Equity
Commission

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot