Brand Account Manager

OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024, we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million.

YOUR MISSION

Carwow is hiring for a Brand Account Manager to join our Get Your Car team, focused on fostering long-term strategic relationships with our Dealer partners and driving revenue in a large portfolio of brands and clients.

KEY RESPONSIBILITIES

• You will be an expert on your portfolio of brands and have a strong understanding of their market position and the drivers behind their performance on the Carwow platform. You will proactively seek out opportunities to grow the brand's presence and success on the platform to drive revenue.

• You will have targeted and constructive conversations with clients, primarily through phone and video calls, with the goal of embedding yourself in their business. You will need the ability to build deep and trusting relationships to influence decisions and drive action from your insights.

• You will be an expert at presenting insightful data, using it to recommend process improvements to dealer partners to boost their return on investment on Carwow.

• You will lead an industry-leading onboarding and early lifecycle plan for new partners, hosting a seamless experience to drive adoption and engagement on the platform.

• You will take ownership of your portfolio’s performance, with clear portfolio plans set out and executed on to scale revenue whilst achieving high retention rates.

• You will effectively manage a large portfolio of partners with the ability to ruthlessly prioritise.

• You will collaborate closely with the field-based Partner Success team to ensure client strategies are executed seamlessly and effectively.

KEY REQUIREMENTS

• Excellent communication skills are essential, with a strong focus on building and nurturing relationships with external dealer partners.

• You excel at fostering connections through proactive outreach via phone calls and in-person client meetings.

• A consultative and creative problem solver, you take the time to understand our partners, offering tailored solutions to address their challenges and drive performance on the marketplace.

• A natural ability to tell engaging and impactful stories with data.

• Proven history of driving revenue growth in a portfolio of clients by effectively upselling additional products and services.

• Self-motivated, proactive, and results-driven; you take ownership of your portfolio's performance.

• You ruthlessly prioritise the highest-impact tasks that drive business results while effectively managing the expectations of multiple stakeholders.

• Adaptable and resilient, you thrive in a fast-paced environment and quickly adjust to pivoting direction and interchanging priorities.

• You are a self-starter who’s identifies solutions and executes a plan to resolve challenges

• Proficient in handling and analysing data using Excel/Google sheets.

INTERVIEW PROCESS

• Introductory call with your designated Talent Partner

• Interview with Manager of the Brand Account Management team

• Skills-based interview with the Heads of Commercial

• Values interview

WHAT’S IN IT FOR YOU

• Competitive comp package

• 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more!

• Employee-friendly share options

• Pension scheme via Royal London - up to 5% company contribution

• Vitality private healthcare insurance

• Life Assurance - 4x annual salary

• Monthly coaching sessions with Spill - our mental wellbeing partner

• Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies

• Bubble childcare support and discounted nanny fees for little ones

• 'Work from abroad for a month' annual scheme

• Generous learning and development budget

• £500 home office budget

DE&I @ CARWOW

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.