Related skills
communication crm salesforce time management data entry📋 Description
- Handle high-volume inbound/outbound service calls.
- Process patient and health-plan care requests.
- Follow up with patients, caregivers, and plans.
- Input accurate data and maintain records.
- Ensure timely service delivery and SLA compliance.
- De-escalate issues with empathetic support.
🎯 Requirements
- Full-time hybrid role.
- Previous customer service experience.
- 1 year in high-volume call center.
- Experience with Salesforce, Medflyt, Verint.
- Strong verbal and written communication.
- Empathy, active listening, and patience.
🎁 Benefits
- Medical benefits.
- Retirement plans.
- Wellness programs.
- Company events and activities.
- Ongoing career development opportunities.
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