Provide support and education on the Freedom Care app and continuous care process.
Work with patients, caregivers, and internal teams to ensure timely care.
Deliver seamless customer service and issue resolution.
Onboard and welcome caregivers for AFC program.
Assist with scheduling, enrollment confirmations, and notes.
Drive a positive, can-do attitude aligned with company values.

🎯 Requirements

Must commute to Charlestown office 3 times per week (hybrid role).
Experience in high-volume inbound/outbound call environments.
Motivated to help patients and caregivers with service issues.
Poise, patience, and empathy when interacting with clients.
Above-average tech aptitude: web, telephony, mobile.
Excellent written and verbal communication; strong typing.

🎁 Benefits

Competitive compensation.
Medical benefits.
Retirement plans.
Wellness programs.
Ongoing learning opportunities.
Grow your career in a supportive team.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Healthcare Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot