Related skills
community slack customer success onboarding webinarsπ Description
- Manage relationships with a portfolio of business brokers
- Run regular check-ins to understand deal pipelines, challenges, and opportunities
- Provide practical coaching on workflows, platform usage, and best practices
- Build trusted relationships and proactively identify risks or growth opportunities
- Collect broker feedback through conversations and surveys
- Lead onboarding for new brokers through live walkthroughs
π― Requirements
- Highly relationship-driven and energized by working closely with customers
- Organized operator who can manage many conversations and follow-ups
- Strong communicator - comfortable leading calls, trainings, and written content
- Tech-savvy and quick to learn new tools and workflows
- Customer-first mindset with the ability to give honest, constructive guidance
- 2β5+ years in Customer Success, Relationship Management, Community, or similar roles
π Benefits
- Medical benefits
- Early-stage equity
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