Related skills
communication negotiation people management leadership trainingπ Description
- Lead area collection targets and control flow for the assigned area.
- Manage large team of collection officers, boosting productivity and performance.
- Monitor performance against set parameters; weekly reviews with collection executives.
- Ensure adequate field presence by bucket/segment planning.
- Oversee background checks of agencies and identify training needs for collection executives.
- Support collection officers in legal/police issues and collection activities.
π― Requirements
- 5+ years in collections role.
- People management skills.
- Demonstrated achievement orientation.
- Excellent communication skills.
- Negotiation skills with bias for results.
- Strong leadership; working knowledge of computers.
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