Related skills
communication team management negotiation people management leadership📋 Description
- Lead the collections target and control flow for the assigned area.
- Manage large team of collection officers; monitor productivity and performance.
- Ensure adequate feet-on-street coverage by bucket/segment wise.
- Oversee productivity parameters for collection officers and agencies.
- Monitor performance with weekly reviews with collection executives.
- Support officers in legal/police issues and collection activities.
🎯 Requirements
- People management skills.
- 8+ years in collections.
- Excellent communication skills.
- Negotiation and results orientation.
- Strong leadership/relationship skills.
- Working knowledge of computers.
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