Senior CRM Specialist

Added
21 days ago
Type
Full time
Salary
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Related skills

crm email braze lifecycle in-app

This isn’t your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We’re aiming to become Germany’s second bootstrapped unicorn. Almedia is already Europe’s #3 fastest-growing company in 2025 (FT1000).

We are building the future of marketing by rewarding our community of over 60 million users for engaging with our advertisers’ products. We are offering a new way to acquire users for the biggest companies in the world.

At Almedia, you’ll:

  • Own way more, way earlier — you’ll be trusted with responsibility fast.

  • Push harder, get further — this isn’t a 9–5. We highly reward intensity.

  • Join a rare environment — you will work with ambitious high-speed, high-ownership people.

  • Fully present — we’re 5 days a week in the office to build the energising momentum we need.

We’re looking for a Senior CRM Specialist (with experience implementing Braze) who will lead the technical and operational backbone of our lifecycle marketing. You’ll make sure our campaigns run smoothly end-to-end, drive a successful migration to Braze, and help us build a scalable, data-driven CRM setup.

What You'll Do 🎯

  • Own day-to-day CRM operations in Braze, from campaign setup and QA to launch and monitoring across email, push, and in-app.

  • Lead key parts of the Braze migration: decide what to migrate, cut, or redesign, and rebuild journeys with a clear lifecycle focus (activation, onboarding, engagement, retention, reactivation).

  • Act as the technical go-to in CRM: understand how data flows into Braze, investigate issues when things break, and collaborate with engineering/data to define and fix events and attributes.

  • Oversee IP warming and deliverability during migration, tracking performance daily and ensuring a smooth ramp-up.

  • Analyze campaign performance, identify opportunities for improvement, and turn insights into experiments that move key lifecycle metrics.

What You'll Bring 💡

  • Hands-on experience running lifecycle or CRM campaigns end-to-end in tools like Braze, including segmentation, journeys, and personalization.

  • Strong understanding of data flows and CRM architecture, with experience working closely with engineers and data teams to define events and troubleshoot issues.

  • Experience managing multi-step lifecycle journeys across channels (email, push, in-app) with a focus on measurable impact.

  • Proven ability to use data and experimentation to improve activation, retention, or reactivation performance.

  • Bonus: Experience with IP warming, email deliverability, or previous CRM migrations.

What Makes You a Great Fit 🌟

  • Own Everything: You care deeply about lifecycle performance, are comfortable owning complex CRM setups, and see problems through from investigation to solution.

  • Raise the Bar: You’re curious and technical, enjoy untangling issues in data and tooling, and continuously look for smarter ways to build and run campaigns.

  • Move Fast: You thrive in a changing environment, can juggle migration work with day-to-day operations, and communicate clearly with both technical and non-technical teammates.

Why Almedia? 🚀

  • Own Our Growth: We offer all Berlin-based employees equity in Almedia to truly be a part of our success.

  • Scale With Almedia: Grow alongside a startup that has been profitable from day one.

  • Central Berlin Office: Work from a fully-stocked modern office built for collaboration, accessible from all around Berlin.

  • Other Benefits: Transport subsidy, breakfasts and lunches, language learning, Urban Sports Club, and more.

We believe in fostering talent, evaluating all skill levels during the hiring process, and providing a clear path for growth. Almedia is an equal opportunity employer. We embrace and celebrate diversity, and encourage individuals from all backgrounds to apply.

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