Related skills
salesforce saas excel gainsight monday.com📋 Description
- Act as primary owner of multiple concurrent customer implementations.
- Lead kickoff meetings and set expectations for the project plan.
- Facilitate regular implementation sessions and address blockers.
- Collaborate with the Customer Operations team to share best practices.
- Ensure a smooth IM-to-CSM transition after deployment.
- Provide clear project updates to customers and internal teams.
🎯 Requirements
- 4+ years in a strategic customer-facing role (IM/CSM/AM)
- 2+ years in SaaS implementation or project management
- Excel experience; Salesforce, Gainsight, Monday.com preferred
- Excellent verbal and written communication skills
- Strong project management and prioritization abilities
- Comfortable working with multi-national customers in EMEA and remote
🎁 Benefits
- Competitive base salary
- Rewards and incentives
- Community service opportunities
- Best Places to Work awards
- Career development through Learning & Development
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