Account Manager, Client Success

Added
26 minutes ago
Type
Full time
Salary
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Related skills

campaign management google sheets customer service digital marketing media planning

📋 Description

  • Lead post-sale account management for growth and onboarding from kickoff to wrap.
  • Drive client retention and growth opportunities; support media planning.
  • Partner with agencies; guide clients through the post-sale process with high‑touch service.
  • Collaborate with cross-functional teams to execute Axios campaigns across product suite.
  • Own kickoff calls, production, launch, and reporting; monitor performance toward goals.
  • Build strong relationships with stakeholders; align campaigns to client goals.

🎯 Requirements

  • 1+ years of digital campaign planning/execution in a publisher or agency.
  • 2-4 years of relevant work experience.
  • Agile and adaptable; manage multiple campaigns and deadlines.
  • Develop media strategies that meet client objectives.
  • Strong communication, organization, and project management with attention to detail.
  • Proficiency with Google Workspace (Slides, Sheets, Docs).

🎁 Benefits

  • 401(k) with employer match.
  • Health insurance options (PPO/HDHP) through Blue Cross Blue Shield.
  • HSA contributions for high-deductible plan option.
  • Dental and vision coverage.
  • Generous paid leave and family-friendly benefits.
  • Monthly $100 work-from-home stipend and access to Headspace and One Medical.
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