Jobs at Catchpoint

Catchpoint Professional Services organization is one that works with some of Catchpoint’s largest customers to help them improve and maintain their web and mobile performance with expert advice and recommendations. The Scripting Specialist will serve as the backbone for setting up monitors in customer environments. They will focus on maintaining the effectiveness of scripting strategies and w...

This role requires deep technical analysis, hands-on debugging, and cross-functional collaboration to determine whether an issue stems from a code defect, configuration problem, or environmental factor—and to drive it to resolution. Engineering Escalations team serves as a vital link between engineering, operations, and customers, enabling product teams to focus, while ensuring customer-impac...

Are you interested in joining Catchpoint but not seeing an opportunity that matches your experience? Come join our Talent Community and let our team find the right match for you. At Catchpoint we believe in the power of hiring talent. We believe the potential for people to do something outstanding has everything to do with being in the right role, on the right team, and at the right time. The...

*** This opportunity is located in either Boston or New York City*, and no other locations will be considered. *** Catchpoint is seeking a highly motivated and customer-centric individual with a passion for cultivating relationships and driving growth. The Account Manager is responsible for managing the success of a portfolio of existing Catchpoint customers, with a sharp focus on revenue ret...

At Catchpoint, we are on the lookout for a customer-obsessed, highly motivated problem solver to join our Value Engineering Team. As a Value Engineer, you will be more than just a technical wizard—you will be a trusted partner to our global customers, guiding them toward success. What will success look like in this position? You will dive deep into the journey of every customer, understanding...

This position will assist the Catchpoint Operations team in Monitoring, investigate, diagnose, troubleshoot, and fix application, server, network, and infrastructure problems. Catchpoint Operations is responsible for maintaining the highest possible uptime for the Customer & internal network. This individual will be managing the day-to-day operation of the team focused on maintaining the high...

Businesses rely on the Internet, and the Internet relies on Catchpoint. Our Internet Performance Monitoring (IPM) platform provides the world’s leading enterprises unparalleled visibility into their Internet Stack and end-user experience, enabling them to proactively detect, troubleshoot and resolve customer, workforce, network, website, and application issues before they impact revenue and r...

Join Our Team and Make an Impact at Catchpoint! At Catchpoint, we are on the lookout for a customer-obsessed, highly motivated problem solver to join our Value Engineering Team. With your working knowledge of the components and dataflow within AI systems, you will collaborate to develop use cases and solutions that monitor these. You will also provide guidance on leveraging AI’s inherent capa...