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WHO ARE WE LOOKING FOR? Overview We are seeking a detail-oriented and proactive Operations Agent to join our team. This individual will manage and validate data queues, review supporting documentation, communicate with loan servicers, and collaborate with our client’s teams to ensure seamless operations and client satisfaction. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: Data ...
Custody Operations SpecialistWHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to...
Retirement Plan Administration Associate Who are we looking for? The Retirement Plan Administration (RPA) team is responsible for the compliance testing, government reporting, plan terminations, and retirement plan compliance for our client’s bundled clients. This team is the go-to subject matter experts on qualified retirement plan rules and operations - often operating as an internal consul...
Who Are We Looking For? We’re looking for a dedicated specialist to assist our Operations team to manage plan document drafting, amendments, restatements, and plan setup. Prior experience supporting plan design and plan document services for 401(k) and 403(b) plans is helpful, but not required. What Will You Be Doing? Our mission is to empower retirement savings includes bundled plan services...
Customer Support Agent About the RoleBecome part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job OverviewWe are looking for a, customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone, email, and live chat, focused on retirement ...
Are you an Indonesian language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication for Indonesian speakers everywhere. That training data begins ...
Payroll Specialist About the RoleBecome part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Day-to-day you will be expected to: A key component of our client’s mission to empower retirement savings includes effortless plan onboarding and ongoing plan administration. You will support c...
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Are you a Chinese language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication and translation for Chinese speakers everywhere. That training dat...
Customer Support L2: English Remote About the Role Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining service quality, and training the team t...
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