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WHO ARE WE LOOKING FOR? Overview We are seeking a detail-oriented and proactive Operations Agent to join our team. This individual will manage and validate data queues, review supporting documentation, communicate with loan servicers, and collaborate with our client’s teams to ensure seamless operations and client satisfaction. WHAT WILL YOU BE DOING? Day-to-day you will be expected to: Data ...
Retirement Plan Administration Associate Who are we looking for? The Retirement Plan Administration (RPA) team is responsible for the compliance testing, government reporting, plan terminations, and retirement plan compliance for our client’s bundled clients. This team is the go-to subject matter experts on qualified retirement plan rules and operations - often operating as an internal consul...
What You’ll DoYou’ll design and deliver data science solutions that blend cutting-edge methods with practical deployment. Working across industries and use cases, you’ll tackle challenging problems in marketing analytics, build robust models, and deliver insights that power client-facing tools and internal decision-making. Develop End-to-End Models: Design, train, and evaluate models for mark...
Customer Support L2: English Remote About the Role Join a dynamic project supporting cutting-edge AI-driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining service quality, and training the team t...
Custody Operations SpecialistWHO ARE WE LOOKING FOR? We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to our client’s platform. In this role, you will collaborate cross-functionally with internal stakeholders to enhance the onboarding experience, and provide exceptional service to...
What You’ll Do You’ll design and deliver machine learning solutions that blend cutting-edge research with practical deployment. Working across industries and use cases, you’ll tackle challenging problems in computer vision and build robust models that power client-facing tools and internal platforms. Develop End-to-End CV Models: Design, train, and evaluate deep learning models (e.g., YOLO, o...
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Who Are We Looking For? We’re looking for a dedicated specialist to assist our Operations team to manage plan document drafting, amendments, restatements, and plan setup. Prior experience supporting plan design and plan document services for 401(k) and 403(b) plans is helpful, but not required. What Will You Be Doing? Our mission is to empower retirement savings includes bundled plan services...
Payroll Specialist About the RoleBecome part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Day-to-day you will be expected to: A key component of our client’s mission to empower retirement savings includes effortless plan onboarding and ongoing plan administration. You will support c...
Jr. Software Engineer Specialist Target Profile: 4+ years of experience in scalable backend systems in production environments. Strong programming skills in Python, JavaScript, with an ability to write clean, maintainable code across backend and React-based front-end components. Experience deploying and maintaining containerized applications using Docker. Proficient with designing and consumi...
What You’ll DoSupport projects by designing and implementing reinforcement learning systems that bridge research and deployment. Work across the stack to contribute to both backend services and frontend interfaces that enable RL-driven applications. Develop RL Models and Pipelines: Design, train, and evaluate reinforcement learning models tailored to dynamic environments and optimization prob...
Customer Support Agent About the RoleBecome part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job OverviewWe are looking for a, customer-oriented support agent fluent in English. This role requires addressing customer inquiries via phone, email, and live chat, focused on retirement ...
Senior Software Engineer - Project Description & Agent Profile Target Profile: 6+ years of experience in scalable backend systems in production environments. Strong programming skills in Python, JavaScript, with an ability to write clean, maintainable code across backend and React-based front-end components. Experience deploying and maintaining containerized applications using Kubernetes (goo...
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