Product Manager Intern, Zscaler Internet Acess

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Role

We are seeking a Product Manager Intern, ZIA to join our Product Management team in a hybrid role based in San Jose, CA, reporting to a Principal Product Manager.

Join the team shaping Zscaler Internet Access (ZIA), the world’s leading cloud security platform. ZIA secures internet and SaaS access for millions of users globally, serving as a core component of Zscaler’s industry-defining Secure Service Edge (SSE) offering.

This internship is a hands-on opportunity to dive into enterprise cloud security product management, blending market research, technical collaboration, and data-driven decision-making in a fast-paced environment.

What you’ll do (Role Expectations)

• Conduct market and customer research: assist in competitive analysis of Secure Web Gateway (SWG) and Zero Trust trends, and gather customer/field feedback to define use cases, challenges, and feature opportunities for ZIA.
• Support product definition and documentation: work with senior PMs to draft Product Requirement Documents (PRDs), user stories, and feature specifications, while also helping to maintain and ensure consistency of ZIA product documentation.
• Analyze product performance data: partner with analytics teams to monitor key product metrics (adoption, latency, etc.), analyze usage data, and prepare summaries and presentations to inform the product roadmap.
• Engage in cross-functional feature delivery: collaborate directly with engineering, UX, and QA teams on feature development, participate in sprint planning, and assist GTM teams with internal launch and customer-facing materials.

Who You Are (Success Profile)

• You thrive in ambiguity—seeing dynamic environments as opportunities to build and learn.
• You act like an owner, adapting to what’s needed and bridging high-level strategy with hands-on execution.
• You are a problem-solver, energized by tackling tough challenges and driving impactful solutions.
• You are a high-trust collaborator who values candid, respectful feedback and team ambition.
• You are a learner with a growth mindset, always seeking out feedback and self-improvement.

What We’re Looking for (Minimum Qualifications)

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• Demonstrated interest in cybersecurity, networking, or SaaS-based enterprise products.
• Strong analytical, organizational, and communication skills.

What Will Make You Stand Out (Preferred Qualifications)

• Ability to learn quickly, collaborate effectively, and adapt to dynamic environments.
• Familiarity with concepts like SSL inspection, DNS security, web filtering, or SASE.

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