Staff Software Engineer, AI Phone Assistant

Added
15 hours ago
Type
Full time
Salary
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Related skills

microservices distributed systems prompt engineering llms conversational ai

πŸ“‹ Description

  • Architect and maintain scalable software powering Zocdoc's AI Phone Assistant.
  • Design AI-driven workflows, integrating LLMs into production systems.
  • Lead prompt engineering, model integration, and optimization.
  • Collaborate with product/design/data science to deliver AI capabilities.
  • Evolve the AI platform from prototyping to scalable production systems.
  • Ensure scalability, observability, and performance at scale.

🎯 Requirements

  • 7+ years of professional software development experience, including 2+ years in AI/ML in production.
  • Strong proficiency in C#, with distributed systems and microservices.
  • Experience with LLMs, prompt engineering, or AI-powered chat interfaces.
  • Proven ability to design, build, and scale reliable, high-performance systems.
  • Deep understanding of data structures, algorithms, and software design principles.
  • Track record of technical leadership and ownership over major systems.

🎁 Benefits

  • Flexible, hybrid work environment.
  • Unlimited PTO.
  • 100% paid employee health benefits.
  • Employer funded 401(k) match.
  • Corporate wellness programs with Wellhub.
  • Sabbatical leave after 5+ years.
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