Related skills
jira netsuite erp workday servicenow📋 Description
- Define customer outcomes and deliver them on an ongoing basis.
- Act as trusted procurement advisor; educate on Zip platform.
- Identify champions across Procurement, Finance, Legal, IT/Sec.
- Maintain high customer engagement for adoption and loyalty.
- Manage customer health using data-driven adoption metrics.
- Partner with product and engineering to translate needs into solutions.
🎯 Requirements
- 5+ years in customer-facing CS, account management or strategic consulting.
- Procurement experience with ERP (Netsuite, Coupa) and HRIS (Workday).
- Excellent interpersonal skills; quick rapport with customers.
- Strong project management for a dynamic client portfolio.
- Creative problem solver with attention to detail.
- Business process-oriented; optimize workflow efficiency.
🎁 Benefits
- Start-up equity
- Full health, vision & dental coverage
- Commuter benefit
- Team building events and happy hours
- Flexible PTO
- Apple equipment and home office budget
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