Product Manager, Platform

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Please note we are looking for someone who is willing and able to come into our San Francisco office on a hybrid basis (3 days/week).

Your Role

As a Product Manager on the Orchestration Platform group, you will work across key horizontal initiatives that power the backbone of Zip. You will drive development across notifications, localization, APIs, the admin console, and self-service onboarding – partnering with cross-functional teams to deliver high-impact platform capabilities.

You Will

• Support multiple Platform initiatives, including Notifications, Localization, Open API, self-service onboarding through admin console, UX for managing sandbox environments, promotion workflows, etc.

• Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality platform capabilities and UX.

• Conduct structured product discovery, including stakeholder interviews, competitive research, data analysis, and usability reviews.

• Test, validate, and measure success of platform improvements using well-defined metrics and feedback from early adopters.

Your Qualifications

• 2-4+ years of product management and 4-8+ years of overall professional experience; experience working with SaaS platforms is a plus.

• Ability to break down ambiguous problems into structured components and develop clear recommendations.

• Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, wide ranging configurations.

• Strong analytical skills with the ability to interpret data, articulate insights, and make data-informed recommendations.

• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences.

• Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!