Related skills
microsoft office cpt icd-10 denials zero_balance📋 Description
- Lead Zero Balance team; supervise day-to-day operations.
- Manage employee lifecycle: hiring, onboarding, training, evaluations.
- Identify recovery opportunities in large claim inventories.
- Ensure client satisfaction and measurable financial results.
- Analyze payments to ensure contractual reimbursement.
- Escalate access issues and coordinate with stakeholders.
🎯 Requirements
- HS Diploma or GED; Associate/Bachelors a plus.
- 5+ years in healthcare zero-balance operations.
- 5+ years client-facing/customer service.
- 2-5 years supervisory experience.
- 5+ years hospital billing and collections.
- Experience with payer portals and claims systems.
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