Related skills
client relations leadership cpt icd-10 revenue cycle📋 Description
- Lead, develop, and mentor Zero Balance team members.
- Oversee hiring, onboarding, training, and performance management.
- Establish clear expectations, metrics, and accountability across the team.
- Directly coach Supervisors, strengthening leadership and accountability.
- Collaborate with Technology, Data Analytics, Product, and Operations teams.
- Drive efficiency, scalability, and workflow improvement.
🎯 Requirements
- HS Diploma or GED; Associate or Bachelor's with CRCR a plus.
- 5+ years in healthcare zero balance recovery.
- 5+ years client-facing/customer service.
- 2-5 years supervisory experience.
- 5+ years with commercial/government billing and collections.
- Hospital revenue cycle experience with zero balance recovery and payer contracts.
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