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Key Requirements Experience working in the social media and digital industry Expert at using Facebook, Twitter and other social media/digital platforms and experience in strategy and relevance for using these platforms. Exemplary organization kill Flexible and able to multitask An analytical mind with the ability to interpret data Good communication and writing skills – attentive to details and strong spelling and grammar abilities. Responsibilities External – Client Servicing: Solid understanding on the basics of interactive marketing Handle general account service and team administration Participate in client meetings/conference calls Proofread written work and online content Prepare and review activity and status report for client Develop understanding of client’s internal organization, business and sector Work with team on client strategies Assist with content plans Plan and develop content for social media platforms Keep account team abreast of timeline and deadlines Participate in new business process, including research, audits, idea contribution and proposal preparation Understanding of financial concepts at the project level, such as budgeting pricing structure (hourly, Understand and participate in agency billing an invoicing structure. Ability to troubleshoot client budget issues Internal – The People, The Company Understand internal operations and inter-team cooperation Oversee work products of more junior staff to ensure quality and consistency. Coach and support junior staff, providing them opportunities for growth Provide ongoing, constructive feedback to junior staff consistently. Assist in recruiting, interviewing and selecting junior staff Record and submit time, expenses and POs to the right project codes on a timely basis – ideally daily, Demonstrate behaviors consistent with Zeno’s Values. Demonstrate effective management and task delegation abilities by setting clear expectations and Manage up, across and down Help coach and motivate junior staff to produce quality work. Stay up to date with emerging technologies and trends and demonstrate understanding of how they Commit to continuous learning and improvement of your technical and leadership skills Set and pursue challenging goals for yourself
retainer, and fixed fee), over-servicing and profitability
but no later than weekly.
deadlines, providing needed resources, monitoring progress and providing feedback.
integrate into communications programmes.
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