Account Executive

About the Job

We’re looking for an Account Executive to join our dynamic and fun team. In this role, you will work across a diverse portfolio of clients and industries, delivering integrated communications campaigns that combine creativity, strategy, and innovation.

You will support the Account Lead in the day-to-day management of accounts - ensuring projects are executed on time, on brief, and to the highest standard. Strong communication, organisational, and interpersonal skills are key, as you’ll collaborate closely with teammates and clients to bring great ideas to life.

Responsibilities

Account & Client Management

· Support the Account Lead in the day-to-day management of client accounts, ensuring deliverables are completed on time and to a consistently high standard.

· Handle general account servicing and team administration, including WIP meeting coordination, documentation, and reporting.

· Participate actively in client meetings, including taking minutes and ensuring timely follow-up on action items.

· Develop a strong understanding of each client’s business and industry landscape to inform recommendations and communication strategies.

Campaign & Content Development

· Contribute to the development and execution of integrated communication campaigns that align with client strategies and business objectives.

· Plan and develop long-form and short-form content for press, social, internal communications platforms etc.

Media & Influencer Engagement

· Build and maintain relationships with media, influencers, and partners relevant to clients’ industries.

· Develop and pitch story ideas, press releases, and content to drive earned media coverage.

· Track and analyse media and social coverage and support with compiling media monitoring reports.

Team Collaboration

· Work with cross-functional teams in the agency to deliver integrated campaigns.

· Work closely alongside senior team members with the goal of ensuring internal and client deadlines are punctually met.

· Participate in new business pitches, including research, competitive audits, idea generation, and proposal development.

About You

We are looking for someone who has a “can-do” attitude, open to challenges and a willingness to learn.

To be successful in this role, you should have:

Essential Skills

· A self-starter with a proactive, go-getter mindset, driven by curiosity and initiative to move projects forward and thrive in a dynamic, fast-paced environment.

· Genuine curiosity about the communications industry and a readiness to contribute your own point of view.

· Excellent written and verbal communication skills, with proven ability to multitask, delegate effectively and manage multiple assignments

· Strong relationship management skills, with experience handling a range of stakeholders.

Preferred Skills

· At least 1 year of relevant experience in Public Relations, Communications, or a related field — preferably within an agency team.

· Experience and/or interest working on corporate, financial services and technology clients and accounts.

· A Bachelor’s degree in Communications, Public Relations, Marketing, or a related discipline.

About our Culture, Benefits and Perks

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. Employees are encouraged to bring their authentic self to Zeno.

Awards and client win’s aside, it’s our culture that really sets us apart from other agencies. We are fiercely protective and supportive of our people, who are our greatest assets. We invest heavily in training and career development, and we also work hard to ensure that work does not take over your life. We set clear boundaries and have many benefits in place to support your wellbeing. Some of these include:

· Flexible working arrangements

· Green Field Fridays

· Corporate medical benefits

· Employee Assistance Program

· Full access to Be Kind to Your Mind program and Headspace

About our Values

At Zeno, six core values underpin everything we do:

· Fearless: We push ourselves and each other into the unexpected

· Collaborative: We work together to get somewhere better

· Entrepreneurial: We pave the way for our people to make big things happen

· Inclusive: We are a place where everyone can be seen and valued as their true authentic selves

· Kind: We communicate openly and directly, always acting with empathy

· Ambitious: We aim high, determined to advance our individual and shared goals