Senior Software AI Engineer

The company and our mission:

Zartis is a digital solutions provider working across technology strategy, software engineering and product development.

We partner with firms across financial services, MedTech, media, logistics technology, renewable energy, EdTech, e-commerce, and more. Our engineering hubs in EMEA and LATAM are full of talented professionals delivering business success and digital improvement across application development, software architecture, CI/CD, business intelligence, QA automation, and new technology integrations.

We are looking for a Senior Software AI Engineer to work on a project in the AI industry.

The project:

Our teammates are talented people that come from a variety of backgrounds. We’re committed to building an inclusive culture based on trust and innovation.

You will be part of a distributed team developing new technologies to solve real business problems. Our client is a fast-moving startup building a cutting-edge AI-driven platform that transforms how businesses interact with data and automate workflows. Their technology enables seamless integration, real-time automation, and AI-powered decision-making. You’ll own hands-on implementation and integration, working closely with the Head of Field Engineering, and interfacing with both the CTO (technical standards/product readiness) and COO (delivery execution/scale).

We are looking for someone with good communication skills, ideally with experience making decisions, being proactive, used to building software from scratch, and with good attention to detail.

What you will do:

- Implement & Integrate: Stand up production environments; configure identity (SAML/OIDC/SCIM), networking (VPC, peering, VPN, private link), data pipelines, and eventing (Kafka/Kinesis/Pub/Sub).

-Solution Buildouts: Design and deliver workflows, connectors, and APIs (REST/GraphQL), including data mapping, transformations, and error handling.

- IaC & Release: Ship repeatable deployments via Terraform/Helm; contribute to golden-path modules, runbooks, and checklists; manage cutovers and rollbacks.

- Observability & Reliability: Instrument services, define SLOs, set up alerting/dashboards, and drive hypercare; participate in incident response and postmortems.

- Security & Compliance: Execute enterprise security reviews (data residency, encryption, RBAC/least privilege), and produce customer-ready artifacts.

- Customer Leadership: Run technical workshops, UAT, performance/load testing, and go-live. Triage issues with crisp root-cause and action plans.

- Presales Assist (Selective): Support scoped demos/POCs and implementation estimates when needed.

- Field Feedback → Product: Channel deployment learnings into product/roadmap and documentation improvements.

- Measure What Matters: Help improve time-to-value, on-time go-lives, SLO/SLA adherence, and customer CSAT.

What you will bring:

- 5–10 years in field engineering/solutions engineering/implementation for B2B platforms (data/AI/automation preferred).

- Depth in at least two clouds (AWS/GCP/Azure) plus Kubernetes, Terraform, and containerized app deployment.

- Strong integration chops: REST/GraphQL APIs, webhooks, event streams, and secure secrets/config management.

- Identity & Networking: Hands-on with SAML/OIDC/SCIM; VPC design, peering, VPN, private connectivity, and firewall policies.

- Observability: Practical experience with metrics/logs/traces (Prometheus, Grafana, OpenTelemetry) and SLO-driven operations.

- Scripting/Dev: Proficiency in Python and/or TypeScript/Node.js for glue code, tooling, and accelerators.

- Data & DBs: Comfortable with PostgreSQL and event-driven patterns for reliable data flows.

- Customer-facing communication, clear documentation, and steady hands during cutovers/escalations.

- Nice to have: Having exposure to LLM/RAG pipelines, vector stores, and MLOps in production,

What we offer:

- 100% Remote Work

- WFH allowance: Monthly payment as financial support for remote working.

- Career Growth: We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression.

- Training: For Tech training at Zartis, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events.

- Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both.

- Zartis Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well.

- Multicultural working environment: We organize tech events, webinars, parties, and activities to do online team-building games and contests.