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qa ai learning & development knowledge management productboard📋 Description
- Lead Readiness programs across Support for product launches.
- Develop AI-driven readiness frameworks and success metrics.
- Coordinate new-hire training, content updates, and enablement.
- Partner with Tech Leads and Global Support ICs to drive onboarding.
🎯 Requirements
- 5+ years in Program Management, Enablement, or Knowledge/Change Management.
- Proven ability to manage complex cross-functional initiatives.
- Strong understanding of product readiness and knowledge management.
- Experience designing onboarding frameworks for new hires.
- Excellent communication and relationship-building skills.
- Ability to scale processes using AI and automation.
🎁 Benefits
- Salary: USD 116.6K – 175K per year.
- Remote-friendly, all-remote Zapier team.
- Regional salary tiers by location available.
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