Product Analyst

About Us

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

• a commitment to personal development,

• guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

• excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

• team building events, team lunches/ happy hours, and other company wide events

• a supportive, caring environment dedicated to continuous learning and growth.

Product Analyst — AI² (AI Squared) Overview

Ylopo is a next-generation digital marketing platform built exclusively for real estate professionals. We help real estate teams and agents scale their businesses through innovative lead generation, home search engagement tools, and AI-driven multi-channel nurture systems. Our platform empowers clients to grow personalized relationships with their prospects efficiently and effectively.

AI² is Ylopo's bundled automation solution that combines AI Text and AI Voice into a unified, intelligent lead follow-up system. Designed as a digital assistant or inside sales agent (ISA), AI² engages with leads via automated text messages and voice calls to ensure speed-to-lead, database prospecting, and long-term nurturing.

Whether a lead is brand new, re-engaging after weeks of inactivity, or not quite ready to connect with a Realtor, AI² works tirelessly in the background—ensuring consistent outreach, surfacing high-intent opportunities, and keeping agents top of mind with prospects. With AI², agents can spend less time cold calling and more time helping ready buyers and sellers take their next step.

We are looking for a Product Analyst to own the quality and effectiveness of AI²'s automated conversations. This person will play a critical role in shaping how AI engages leads, identifying opportunities to improve scripts and logic, and measuring the impact of changes. You’ll work closely with the Lead Product Manager and Data Analyst to evaluate performance and continuously raise the bar on conversational excellence.

This role offers the chance to influence the evolution of one of the most innovative lead-nurturing tools in real estate, as AI² expands from early product-market fit to widespread adoption.

• Quality Assurance of Conversations: Review AI-generated texts and voice calls to ensure high-quality, effective, and compliant conversations across a range of lead scenarios.
• Insights & Trends: Analyze qualitative and quantitative data (transcripts, call outcomes, CRM feedback) to identify user behavior patterns, pain points, and optimization opportunities.
• Product Recommendations: Translate findings into clear, actionable product proposals—ranging from script changes to behavioral logic enhancements.
• Impact Analysis: Collaborate with the Lead Product Manager and Data Analyst to measure the effectiveness of implemented changes and inform what to iterate on next.
• Experimentation: Support A/B tests and pilots to evaluate hypothesis-driven enhancements, measuring downstream effects on engagement and conversions.

• 3+ years of experience in product/data analysis, QA, conversation review, or UX research—ideally within a SaaS or AI product environment
• Comfortable working with both quantitative data (engagement metrics, funnels) and qualitative data (transcripts, call summaries, user feedback) to develop a comprehensive understanding of product performance and conversation quality
• Strong skills in qualitative data analysis, such as pattern recognition, inference making, theme categorization, and attention to detail
• Excellent written and oral communication of findings and recommendations
• Experience coordinating across multiple teams to drive outcomes
• Ability to translate technical concepts into business impact
• Available for early morning meetings (7 am Pacific time)
• Ability to work independently, make sense of ambiguity, and drive toward actionable outcomes

• Experience in real estate tech, call center operations, or inside sales automation
• Exposure to AI voice assistants or chatbot systems
• Product/project management coursework or certification
• Basic SQL or data querying skills
•  New graduates or junior candidates will be considered if they have relevant project or internship experience

This role is currently fully remote within the US. Compensation and full benefits include starting pay from $70k-$90k range depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k)

Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy

Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.