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Our Purpose

At Xero, we’re here to help supercharge small businesses.

We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact:

Ready to launch your Xero career in a role where you get paid to talk, connect, strategise, and build?

As an Inside Account Manager, you will be the key growth engine for our accounting and bookkeeping partners. You’ll be on the phone every day, acting as an advisor and champion for your own portfolio of start-up firms. Your goal? To guide them to new heights by helping them master their online strategy, take on more clients, and level up through the Xero Partner Program. This is your chance to make a real impact, one successful partner at a time.

What you'll do:

Effective territory management through categorisation and prioritisation of all new and existing Accounting and Bookkeeping Partners

Identify sales opportunities to build a sales pipeline

Prioritise and manage your day to optimise calling time to meet monthly sales and call targets

Identify opportunities to develop business plans to produce larger or longer term deals and work with the Partner to implement them and manage on an ongoing basis

Increase penetration within the existing Partner base

Ensure knowledge of Xero features and functionality is kept up to date via Xero training and update webinars

Ensure activity targets are met

Increase and maintain the percentage of certified partners ensuring attendance of re-certification where required

Keep all information, relating to inbound and outbound calls, up-to-date at all times inSalesforce

What you'll bring with you:

Direct experience in inbound phone and email sales with proven sales performance

An interest and intrigue in the emerging online accounting market

Ability to create a quick and strong rapport with partners over the phone

Attention to detail and follow-up

A process-driven mindset and takes ownership

A go-getter mentality with loads of initiative and self-motivation

Accounting product knowledge and understanding of the workings of an accounting practice

Experience with managing long term client relationships

Additional Information

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Xero

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