Related skills
android windows ios macos active directory📋 Description
- Provide frontline support for workstations and mobile devices
- Troubleshoot issues and assist with device provisioning
- Coordinate with IT teams to resolve escalated problems
- Manage/monitor mobile device management (MDM) platforms
- Install, configure, and update software and OS per procedures
- Support OS imaging, patching, and system migrations
🎯 Requirements
- Associate's degree in IT, CS, or related
- 1+ year in technical support
- Proficient with Windows 11, macOS, iOS, Android
- Basic AD, Intune, Jamf, M365 administration
- Certifications: A+/Network+, JAMF, M365 Certified
- Experience with cloud apps (Microsoft 365, Google Workspace)
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