Related skills
okta saml scim kandji intune📋 Description
- Respond to remote-first support requests and resolve issues
- Troubleshoot macOS and Windows issues; escalate infra problems
- Automate recurring tickets to reduce volume
- Translate complex tech into user-friendly docs and training
- Improve end-user experience by removing friction points
- Administer IdP and IAM: Okta, SSO, MFA; SAML/SCIM
🎯 Requirements
- 3+ years IT, workplace tech, IAM, or systems administration
- Experience with Microsoft 365 (Intune, Entra ID, Exchange, SharePoint, Teams) or Google Workspace
- Okta or comparable IdP for SSO, MFA, lifecycle (SAML/SCIM)
- Active Directory/Azure AD user/group mgmt and GPO concepts
- Strong macOS/Windows troubleshooting; Windows Server a plus
- Excellent communication and documentation skills
🎁 Benefits
- Flexible PTO
- 14 paid holidays + 2 floating holidays
- Medical, dental, vision, life, disability coverage
- 401(k) retirement plan with company match
- 16 weeks paid parental leave
- Annual remote work stipend
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