Related skills
jira ios google workspace macos active directory📋 Description
- Enable colleagues with usable workplace tech and tools
- Role requires 3 days/week onsite at Warsaw
- Prioritize incidents and meet SLAs; diagnose and resolve
- Build/deploy laptops and desktops; IT deployments and moves
- Manage IT assets: stock, provisioning, tracking
- Install and configure software for macOS, Windows, iOS
🎯 Requirements
- 5+ years of Helpdesk/ServiceDesk experience
- Experience with Google Workspace (G-Suite)
- Experience troubleshooting MacOS and iOS
- Exposure to MDM products like Jamf and Intune
- Active Directory administration
- Experience with Jira ticketing systems
- Experience with Windows and Microsoft 365
- Understanding of basic networking (TCP/IP, DNS, DHCP) and security tooling
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