Workplace Support Engineer

📋 Description

• Provide hardware/software support, deployments, imaging, migrations, and upgrades.
• Perform email account maintenance and basic Active Directory tasks.
• Maintain hardware and software inventory records.
• Lead small projects with minimal guidance.
• Assist with analysis, maintenance, documentation, and testing of software/hardware.
• Advise or train customers on standard software packages.

🎯 Requirements

• 2-3 years PC support in medium/large corporate environment.
• Hardware/Software certifications desirable (Microsoft, Lenovo, HP, Apple).
• Excellent customer service via in-person, phone, email, or chat.
• Strong Windows/MacOS and Office installations/config.
• Solid PC hardware, installation, repair and configuration.
• Admin of user accounts; basic Active Directory.
• Microsoft Teams support (chat, video, voice).
• Unix knowledge (beginner to intermediate).
• Knowledge of JAMF Casper.
• Adobe Creative Cloud experience.
• Experience with interactive whiteboards/displays.
• Familiar with Cisco WebEx and Teams.
• Networking and AV experience a plus.

🎁 Benefits

• Hybrid work setup in Warsaw (2 days in the office).
• Eligible for Dun & Bradstreet benefit package.