Workplace Operations Specialist

📋 Description

• Be the face of Workplace Operations; deliver first-class service to Lyft team members in/visiting the office
• Manage facility vendor relationships and participate in RFP/SOW with leadership
• Primary contact for property management and landlord relations
• Coordinate facility maintenance and small IT-related projects with stakeholders
• Manage inventory of Workplace supplies and place orders as needed
• Manage Zendesk workflows to field and resolve requests, upkeeping SLA

🎯 Requirements

• 3+ years of customer service experience
• 1+ years of office experience
• Strong interpersonal and communication skills; cross-team collaboration
• Agile and able to multi-task in a fast-paced environment
• Align with Lyft's core values: Make it Happen, Uplift Others, Be Yourself
• Passion for enabling a positive employee experience via operations

🎁 Benefits

• Extended health, dental, life, and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Lyft-funded Health Care Savings Account
• RRSP plan with company match