Workplace Operations Program Manager

📋 Description

• Oversee vendor relationships and service delivery at SF HQ; manage SLA performance and budgets.
• Design and implement employee engagement programs to strengthen culture and satisfaction.
• Manage food, beverage, and pantry programs; monitor usage and scale operations within budget.
• Own daily workplace operations; respond to tickets and evolve our operations playbook.
• Develop and iterate workplace policies and processes to maximize efficiency.
• Collaborate with People, IT, Facilities, Security, and Finance; run all-hands events.

🎯 Requirements

• 5+ years in workplace ops, facilities, or office management.
• Vendor management: contract negotiation and SLA evaluation.
• Strong project management; multi-month projects with minimal oversight.
• Budget management aligning spending with targets.
• Excellent cross-functional collaboration and communication.
• Technical knowledge of workplace systems and how they integrate.
• Passion for employee experience and culture; creative problem-solving.
• Must reside in or relocate to SF Bay Area; relocation may be available.

🎁 Benefits

• Relocation assistance may be available.