Related skills
customer service zendesk inventory management logistics cross-functional collaboration📋 Description
- Represent Lyft culture by upholding workplace policies and standards.
- Provide customer-centric support for Workplace programs (Facilities, Amenities, Events).
- Order and maintain inventory of office supplies.
- Intake requests via Zendesk and uphold SLAs.
- Liaise with on-site vendors for operations, events, and maintenance.
- Proactively assess and troubleshoot equipment and systems.
🎯 Requirements
- 2+ years customer service experience
- 2+ years workplace or building management experience
- Strong interpersonal and communication skills
- Able to multi-task in a fast-paced environment
- Able to build cross-department relationships and resolve conflicts
- Creative problem solving to wow customers
🎁 Benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- 18 weeks of paid parental leave
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