Related skills
jira facilities coordination envoy office operations ticketing systems📋 Description
- Answer, triage, assign, and close incoming workplace support tickets
- Manage Jira ticket assignments and ensure timely resolution
- Submit and track maintenance tickets for the building engineer via Prism
- Liaise with the building engineer on facilities and maintenance issues
- Input, monitor, and follow up on workplace-related service requests
- Support onsite events, including setup, breakdown, and day-of coordination
🎯 Requirements
- 1–3 years of experience in workplace operations, office coordination, facilities, or a similar role
- Strong organizational skills and attention to detail
- Experience with ticketing systems (e.g., Jira) and workplace tools (e.g., Envoy)
- Ability to manage multiple priorities and respond quickly to changing needs
- Excellent communication and interpersonal skills
- Comfortable working onsite in a hands-on, service-oriented role
🎁 Benefits
- Remote and flexible working options
- Health benefits
- RSU equity awards for eligible roles
- Career development and growth opportunities
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