Workplace Experience Manager

📋 Description

• Own daily operations of NYC office; safe, clean, functional.
• Liaise with building management for facilities and maintenance.
• Lead on-site Workplace Concierge; set priorities and service standards.
• Maintain office documentation and playbooks aligned with global standards.
• Respond to workplace requests via Jira, Slack, and email with urgency.
• Plan and execute quarterly signature events and customer visits in NYC.

🎯 Requirements

• 3–6 years in Workplace, Facilities, Office Operations, or Hospitality.
• Experience managing vendors and owning a budget.
• Comfortable providing basic IT troubleshooting and AV support.
• Strong project management and event execution.
• Experience managing on-site staff or contractors.
• Proficiency with Google Workspace, Slack, Jira.

🎁 Benefits

• Equity and benefits included.
• Hybrid schedule: 3 days in NYC office, plus flexible remote week.
• Remote work up to 4 weeks per year.