Related skills
documentation data analysis dashboards reports gainsight📋 Description
- Tooling support for Professional Services teams
- Investigate bugs and unclear behaviors
- Escalate complex issues with context
- Root cause analysis and improvements
- Document long-term fixes and SOPs
- Maintain internal docs
🎯 Requirements
- Currently enrolled in Bachelor or Master
- Interest in data, tools, and ops
- Curious and seeks root causes
- Structured and detail-oriented
- Good communication; translate issues clearly
- Fluent in English; another European language a plus
🎁 Benefits
- Based in Berlin with on-site and some remote days
- Meal allowance of €100+ per month
- Hands-on CS Ops exposure in a SaaS company
- Dynamic team with events in Berlin
- Working student contract: ~4 hours/day or 2 days/week
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