Related skills
forecasting looker salesforce project management monday.com📋 Description
- Coordinate WEM implementation projects from initiation to completion.
- Partner with customers, consultants, trainers, internal teams to stay on track.
- Manage timelines, milestones, risks, and action items across the lifecycle.
- Facilitate cross-functional communication between teams and customers.
- Support customer escalations and drive timely resolution.
- Maintain project docs and delivery tracking in PSA and Monday.com.
🎯 Requirements
- 2+ years in project coordination, PM, or related roles.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written, verbal, and presentation communication.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience improving processes, workflows, or operational efficiencies.
- Prior contact center, WEM, or Professional Services experience preferred.
🎁 Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
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