Senior AI Engineer

• Design, build, and enhance AI services and APIs powering our Workato products, leveraging LLMs and custom ML models

• Develop an enterprise grade agentic platform, knowledge retrieval services, multi-agent collaboration

• Develop agentic evaluation framework, defining success metrics and criteria, leveraging LLM-as-judge approach

• Working with data scientists and data engineers to define requirements for fine-tunes models and capturing eval datasets

• Develop well-architected, testable, and efficient Python code for production services and experimentations

• Implement and improve validation, monitoring, and observability for production-grade solutions

• Drive the full development lifecycle: from ideation and architecture to deployment and continuous improvement

• Identify and resolve bottlenecks, bugs, and technical challenges in a fast-paced, iterative environment

• Conduct code reviews and mentor team members to uphold high engineering standards

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Science or equivalent industry experience

• 5+ years of experience as a Software Engineer, Data Scientist, or similar role

• Strong Python programming skills and hands-on experience with NLP and LLM models

• Proven track record of deploying and maintaining AI services in production environments

• Experience with open‑source agentic frameworks (e.g., LangChain, Google ADK) and vector databases / RAG

• Knowledge of agentic architectures and multi‑agent systems; experience building chat‑based agents or copilots

• Experience with relational and non-relational databases

• Familiarity with observability best‑practices

• LLMops/MLops experience

• Experience building or supporting developer platforms

• Solid understanding of network protocols, API design, distributed architecture

• Strong written and spoken English; ability to communicate complex ideas clearly to technical and non‑technical stakeholders

• Curiosity and ability to be current with the latest technologies

• Collaborative team player who takes initiative and thrives in a dynamic startup environment

• Analytical thinker with a focus on continuous improvement and innovation

(REQ ID: 2354)