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Added
20 days ago
Location
Type
Full time
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We are a fast-growing studio looking for a Delivery Manager to join our team.  You will be comfortable taking ownership of the successful planning & delivery of projects, thrive working in a fast-paced

team

and have experience working in

an agency environment

. 

WHAT YOU'LL DO

As a Delivery Manager at WONGDOODY, you will

be responsible for

the management of

a

complex,

business critical

project

for one of our key strategic accou

nts.

This project

exists

as part of a broader programme of

work

,

and

you’ll

be working alongside other members of the Delivery team. 

 

You’ll

be

a key point of cont

a

ct between WongDoody and our client, building and

nurturing

relationships

with a globally distributed set of

different

stakeholders

. Your role will be to

support them as they navigate the complexities of

business go-live in digital channels.

You’ll

do this with skill,

diplomacy

and

enthusiasm

, bringing clarity to our internal

D

elivery team

,

and also

to our client leadership team. 

 

This role will suit someone who enjoys

enabli

ng others

and

coordinating teams

. The successful candidate will have

with

strong

experience

in delivering projects with a multi

-

matrix approach to both technical and business go live

.

 

Project Planning & Delivery 

 

  • Lea

    d the scoping,

    planning

    and

    reporting

    of

    a complex

    projec

    t

     

  • W

    ork with the relevant discipline leads

    and client stakeholders to bring everyone on the journey together with clarity and drive

     

  • Ensure

    that the delivery of work is achieved with a highly

    collaborative

    approach

     

  • Monitor risks and dependencies across the project

    , both at the client side and internally towards the agency

     

  • Provide regular status reports for stakeholders

    , including detailed dashboard style reports for the client in relation to this specific project

     

  • Deliver high scoring client satisfaction

     

 

Budget

& Financial

Management

 

 

  • Track and report financial status of your projects.

     

  • Monitor and proactively mitigate potential overruns, highlighting to the Group Delivery Director and Engagement Director when an overrun is likely to occur. 

     

  • Escalate and resolve financial issues as they happen. 

     

 

Resource Planning

 

  • Work with Head of Staffing & Discipline

    Leads

    to plan resource requirements for your project and ensure these are accurately reflected in Forecast (resource management system).

     

  • Work with client stakeholders to support them,

    validating

    they are adequately resourced and setup to achieve the aims and

    objectives

    of the project

     

 

Business Development

 

    • From time to time, you may

      be required

      to work with the New Business team and Engagement Directors on new business proposals and pitches & to provide delivery content including scope, assumptions, timings plans and estimates.

       

WHAT YOU'RE LIKE

  • You have a can-do mindset with the ability to prioritise and to work independently. 

     

  • Experienced in all stages of the delivery lifecycle from requirements gathering and discovery phases through to running teams and workstreams of people who will implement the solution. 

     

  • A team player with a good sense of humour and commitment to

    high standards

     

     

  • Excellent attention to detail and

    an

    ability to tell a powerful story through project

    dat

    a

     

  • Expert at managing client expectations, acting as a

    proxy

    for our agency within our client’s business

     

  • Confident engaging with client stakeholders at all levels from Product Management through to Heads

    Of

    Dept and CIO 

     

WHAT YOU'VE GOT

  • Strong

    experience of leading

    complex

    digital delivery projects and programmes

     

  • Experience in delivering projects that use Agile & Waterfall methodologies

    .  

     

  • Evidence of managing multi-disciplined project teams onshore and offshore, across different geographies and time zones. 

     

  • Ability to turn requirements into project scope with assumptions, effort estimates, delivery approach, governance structure,

    plans

    and budget. 

     

  • Strong knowledge and best practice approach for project management and product development/delivery.

     

  • Exceptional leadership and team management skills

    . 

    Ability to build strong relationships and achieve results.

     

  • Excellent communication & stakeholder engagement skills across all mediums – presentation, written, verbal.

     

  • Strong strategic thinking and problem-solving abilities.

     

  • Excellent attention to detail.

     

  • Ability to manage multiple tasks,

    projects

    and priorities. 

     

  • Ability to handle challenging client situations. 

     

  • Strong organisational and planning skills.

     

ABOUT US

WongDoody is a human experience company, powered by Infosys with offices across the United States, Europe, Asia Pacific and India. Since our founding in 1993, we have won hundreds of global awards for creativity and marketing effectiveness, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our culture are paramount to our success.

WongDoody has European offices in London, Amsterdam, Stuttgart, Berlin, Dusseldorf and Belgrade. While some of us are still working remotely, our offices are open! Our teams enjoy working in a hybrid capacity and we gather in the office as client needs, agency celebrations and team dynamics dictate.

We are a team of fun, fearless, ego-less, values-driven and collaborative problem-solvers distributed around the world with one goal in mind – creating better human experiences. Human experiences are the touch points that make brands and technology matter to customers. We use strategy, creativity, design and data to develop engaging experiences that transform businesses, and work with Infosys to achieve global scale at speed.

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.

 

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