Support Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for full-time (min 40hrs/week) Support Associates to join our Georgian Support team in Tbilisi!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt  

Our humble expectations 

• ​You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings, nights and weekends - our support is open seven days a week for 24 hours
• You are fluent in Georgian language and you have professional working proficiency in English  

What you’ll get by joining us 

• Medical insurance 
• 24 days of working days vacation 
• Wolt credits cashback benefit 
• Sport discounts 
• Wolt-wide training programs 
• Team budgets per year 
• Fruits and drinks at the office.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙  Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 😊

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.