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crm data analysis partner management customer service onboarding📋 Description
- Venue Onboarding - Onboard new partner venues to the Wolt platform.
- Training & Support - Train venues to use Wolt tools and equipment.
- Quality & Satisfaction Checks - Ensure stores meet Wolt service standards.
- Sales & Operational Support - Assist Account Management and Merchant teams with admin tasks and initiatives.
- Merchant Requests & Issue Resolution - Respond to partner inquiries and resolve onboarding/contract issues with Support.
- Menu & Assortment Management - Update restaurant menus and retail assortments.
🎯 Requirements
- Detail-oriented & organized.
- Customer-focused; service/sales support a plus.
- Tech-savvy; comfortable with digital tools and data.
- Strong communicator; regular contact with merchants and teams.
- Fluent in Greek and English.
- Valid Driver's License; travel for onsite visits.
🎁 Benefits
- Fun, dynamic work environment with international team.
- Career growth and development.
- Discounts on Wolt orders and modern equipment.
- Flexible work routine and work-life balance.
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