Related skills
crm data analysis sql process improvement dashboards📋 Description
- Manage the operational health of a large group of restaurant partners
- Monitor and improve KPIs: availability, active rate, rejection rate, churn
- Lead initiatives to drive adoption of Promotions, Deals, and Ads
- Work with BI tools/dashboards to automate engagement and spot gaps
- Collaborate with cross-functional teams to improve tooling, comms, and outreach
- Create scalable solutions and mentor Associates on best practices
🎯 Requirements
- 3+ years in account management, operations, or growth roles
- Excellent German and English communication skills
- Strong data and process orientation
- Experience with CRMs and BI platforms
- Proven initiative, can improve systems, work autonomously
- Bachelor's or Master's in a relevant field
🎁 Benefits
- Key role in Germany's merchant-facing team
- Ownership of scalable success strategies for thousands of partners
- Independent work in an international team
- Attractive salary package
- Cool office in the heart of Cologne
- Flexible working hours policy + 30 days paid vacation
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